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May 18, 04:59 pm: Networking Your Networked Network
I send a lot of email. I get a lot of email. I’m like, oh, everybody else I know. Oh, I say, I’ve got too much email. I triage assiduously . Flag for follow up. Delete. One word answers. “Skip,” I wrote in an email recently. Only the one word answer emails get out promptly. I subscribe to listservs that come in and get – thank you filters – filed in a folder buried in another folder and occasionally – occasionally! – I make Outlook groan under the strain of deleting them. Unread. Sometimes, I’m telling you a secret now, sometimes I just delete everything that’s over a month old. If it’s really important, I tell myself, they’ll get back to me. Like everybody else I know, I’d really like to get my inbox to zero.
I have business cards. Stacks and stacks of business cards. My own and other peoples. I’m horrified when I reach and discover I’m out of business cards. It’s like my holster is empty. I come back from conferences and meetings and even parties with business cards. _Oh-, I say, I’ve got to do something with these business cards And occasionally – occasionally! – if the collection coincides with a long plane ride and my overflowing inbox depresses me too much, I’ll enter the business cards into Outlook. Those end up being just like the ones I toss in a drawer in my office.
I figure my own business cards and emails are sitting in drawers and being deleted and not out of malice. Maybe it’s out of boredom or a discussion that I thought was better than it was. Mainly, though, it’s just out of being busy.
But we have to network. I have to network. Guy Kawasaki tells me to network. I go to events to network. He tells me there’s an art to networking. I try to work the art. I shake hands. I say, “What are you working on?” I listen and nod. I think, This is interesting. I say, Tell me more. I want to store it away. I don’t know why exactly. Business cards and emails come out of these but we all know what happens to there.
And sometimes I get the it-was-great-meeting-you emails. I think, How good this person is. A short note to remind me of our talk. I think, They are getting the art right. They got my business card. I know they sent the same note to a whole lot of people. But still. The business cards didn’t just go in a drawer. Until, the third time I meet them. Or, the fourth. When I get the exact same note. Like we’ve just made acquaintance for the first time. An art, sure. Like Thomas Kincaid is art.
So, what do I do after the networking? What do I do with the interesting things. Throw the business cards into a drawer. Keep plugging through the email. Stuck in the daily grind of the one word answers. “Go,” I write a lot in emails. I write, “Hold.”
I’ve been asking myself this a lot lately. Nose-to-the-grindstone-crazy-busy with NetSquared. So, I was pretty interested to see a recent ChangeThis manifesto, The Care and Feeding of Networks.
CareFeedingOfNetworkCopyright.
Here’s the secret: introductions.
Two authors: Bob Allard and Richard Banfield. They help people to network professionally. Banfield, a “serial entrepreneur,” has a website out at http://youshouldmeet.com. I’m just saying: you’re going to need water to wash down the grain of salt.
But, still, introductions. They are great. They are useful to people. I thought you’d find this article interesting, or here’s a job I think you might like, or here’s a person that seems like you should know. Introductions. Giving something of worth that shows that you are listening. If the emails in my inbox were all about that, I’d be a hell of lot quicker to respond. In fact, the emails are too often here’s-what-you-can-do-to-help me. And it’s going to take a lot of your time. And I’m going to be unclear about the reason you should be remotely interested. Too many of the emails that I send are like that. Asking. Asking. Asking. Not making it easy for people to give the one word answer I’d like to hear: “Sure.” When do I pull out the old stack of business cards? When I have a paragraph in an email that starts “Here’s what you can do to help.”
Introductions.
Blogs, it seems to me, are a great way of, this is a horrible word, scaling those introductions. Here’s information I think you’ll find useful. Here’s a project I think you’d like. You can even point it to a single person – a blogger you read, for example – but make it publicly available in case, you know, someone else would find it interesting. It doesn’t all have to be about email. It shouldn’t all be about email. Or the Internet even. Sometimes it can be about hosting a dinner of people who might be interested in a topic and so might be interested in other people who are interested in a topic. MeetUp is, essentially, a networking tool. Upcoming. It’s all about making introductions.
This may be no big shakes to some people. But it really was an eye-opening-sit-up-in-bed epiphany. I’m bad at networking, I tell myself. I’m shy. Networking is about listening. Attentively. Not listening while scanning name tags or looking over someone’s shoulder to find someone better to talk to. Better=higher up the food chain. Better=able to do something for me. Better=equals someone who can get one of those “here’s how you can help me” emails.
So, listening, introducing broadly and publicly. Sharing. That can’t be that hard. Can it?
tagged: network, scale, management, relationships
Matt
You make some great points. I think one of the keys to successful networking is clarity. I was recently at a conference where I was being networked up and down. I did some of it, myself. But it was successful networking. After the conference, I got about 10 emails from these folks. (New Yorkers know how to do some good networking!) A few weeks later I saw on one of my lists that someone was looking for a composer for his film. One of the people who’d networked me was a composer of the genre this guy was looking for. I knew all about him though I didn’t know his work. But because he was so clear I was able to hook these two people up. It felt great to be able to make that connection. And it was all because the composer made sure I knew exactly what he was about.
I don’t always get back to everyone with an email. But I always go through my list of cards when I get home. I want to remember who they were and put them into my offline database (okay, get them into my brain). That way I can make connections when I need to.
Julius Huijnk
Difficult indeed. Interesting how ones personal network is connected through the internet and what it does to how you can (try to) influence the world. And what the (dis)advantages are of this.
My project is about this and Maybe you can help me with.. ohh wait.. ;)
Marnie Webb
Matt, I think there’s this other kind of networking that can occur. One that sort of happens by default and emerges from ongoing behavior. Using del.icio.us, for example, can be a way of networking. Still puzzling on it.
Julius, I think that the internet scales up our ability to think we manage contacts but then, we actually can’t.
:mw
Ruby Sinreich
I don’t think we have to be good networkers. Reading Malcom Gladwell, I see his 3 types as different personalities that all contribute to developing and promoting community. Although I know lots of people, and of course I network sometimes, I am a MAVEN, not a CONNECTOR. My boss is a good SALESMAN, teaching people new and important ideas and convincing foundations to give us money.
I like meeting people… sometimes! Other times I want everyone to just go away. But I really like searching my database of experience for something useful to solve someone’s problem. Or introducing new ideas and perspectives to folks who can use them to make the world better.
Marnie Webb
Ruby,
I hear ya! We don’t all have different resources to bring to the game. Like yours, my boss is a salesman.
When I think of networking, I think of exposing these skills—maven, salesman or connector—to the people that you know and meet and there has to be some way to do that. For example, you expose your maven skills on your blog. It makes you findable and really does increase the reach.
Bob Allard
Thanks for mentioning my ChangeThis Manifesto. I laughed at much of your lament, and realize that I forget my own message too often! But, when I remember that it benefits ME to serve others, then I get back on track and, crazily, people start to call, business gets done, and my little world expands. Peace.
Marnie Webb
Bob,
The key I think is figuring out to make a networking—or introducing or connectiong or whatever word you choose to use (per Ruby’s point)—a part of your day-to-day work flow. Not something that happens when you remember to remember to do it or is a by-product of formated emails.
Anyway. Thanks for the manifesto. It really set something off inside my head.